Vila Galé Sintra

Mitten im Nirgendwo, nagelneu und noch nicht ganz fertig. Tolles Haus mit Potential, das noch nach seiner Positionierung als Hotel für Kinder oder doch lieber Spa Ruheoase zu suchen scheint. Der Baulärm trübte das Vergnügen etwas und die erstaunliche Hellhörigkeit eines nagelneuen Hotelbaus verwundert. Ebenso fehlender Wasserdruck und Abluft im Bad ohne Tür. Sichtbare Verarbeitungsmängel im Spa, Whirlpool ohne Sprudel, Einstiegstreppen ins Schwimmbecken nicht festgeschraubt, unsaubere Malerarbeiten. Trotzdem hat es Potential zum Wohlfühlen, tolles Frühstück, gesunde Komponenten und prinzipiell gutes Abendbuffet, das sich jedoch schnell wiederholt und langweilig werden kann, während die Vorspeisen sehr lecker sind, sind die Hauptgänge ausbaufähig und die Desserts mal herausragend und dann wieder enttäuschend. Daher Luft nach oben. Unsere kleine Tochter fands toll und das ist doch das Wichtigste.

Should not be rated 5star ...service is lacking mainly because their attitude .but the worst was the food ..I’ve had better at 3 stars

Beautiful scenery, and the hotel looked impressive but outdoor pools really need to be heated as too cold to use in August. Service levels lacking for a 5* hotel. No communication of amenities available within the hotel.

great property perfect views Pena castle looks great.

Very well presented with a good choice of inclusive activities for health and fitness. Spa treatments delivers to a v high standard. Healthy food options may not suit everyone

This hotel is really a resort with indoor and outdoor (too cool) pools and a fitness center; helpful staff, and a lovely location, though a little far from Sintra centro. It was a short easy drive to Praia Hrande with good restaurants and views. The only problem was slow checkout, only 1 clerk on duty. A manager walked by and I asked him to add someone, which he did immediately. However, he should have noticed and acted without my intervention. You could enjoy yourself on the property and never leave. Breakfast buffet ample and varied. Dinner a la cartel entries are skimpy, though after O commented to our waiter, he offered us the buffet desserts complimentary. Also, they have you a coupon for free bottle of wine if you spend 40E at dinner (easy for a couple to do). Everyone in our party of 6 was very pleased with the hotel.

Overall very good place, clean and comfortable. There was a great children entertainment, so for families with little children is spot on place. Great pool. It’s located outside of Sintra town, so you need to use a mini cab for going down to the town - there is no public transport. The only thing that I am not giving 5 out of 5 is the buffet - food was not impressive

Staff were super friendly and helpful. Rooms were spacious and comfortable. Pool and restaurant were great. Lovely views. My only recommendation would be to vary the food a little more. It became a bit monotonous after a few days.

It’s fantastic! I’ve never relaxed more. My birthday here was awesome. Spent it alone, stress free and healthy, thanks to this hotel, the location and staff. Oh and food is too tasty, geez.

We had a lovely stay, thank you