4/10 Discreto
5 maggio 2025
Leaking faucet gone bad.
There were multiple issues. Firstly, we went to the pool below our room and there was trash around the poolside. The pool was very cloudy and one of the other customers had their dog in the pool. We decided to go back to room and clean up. The water faucet in bathroom was leaking large amounts of water. It was shared they fixed it and cleaned up the water. Water was still on the floor and really wet on the carpet. My clothes that were on the floor got soaking wet along with my shoes. They also took all the towels when they attempted to clean the sink area. When I asked for towels it took over 2 hours to get them after me having to call twice. A maintenance worker came and place a large fan that was so loud my daughter and I had leave the room. We turned it off and asked it to be removed. It was never removed and I tripped over it twice. My shoes got wet as well. Although Jasmine and Derrick tried to fix the issues it was extremely frustrating since we paid nearly $400 for the room.
Denise
Denise, vacanza in famiglia di 2 notti
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