Title: Disappointing stay, location and service didn’t work for us
We stayed three nights at this Premier Inn in Glasgow and unfortunately it wasn’t a good fit. We wished we’d booked somewhere else.
Service: The front desk staff generally didn’t seem happy to be there, and getting information felt like a struggle. We arrived early without having paid for early check-in, and when we asked what our options were, nobody suggested leaving our bags so we could explore the city. We had to keep asking before we figured that out ourselves.
When we returned to check in, I was asked for my passport. I wasn’t comfortable leaving it with the desk, and instead of explaining clearly what was needed or offering an alternative, the conversation became confusing and more complicated than it needed to be. After that, we tried to avoid dealing with that staff member for the rest of our stay.
The room: When we first walked in, the room had a strong smell, a bit like black pudding, and it was there again every time we came back. There was also constant condensation on the window, with water sitting there that looked close to mould. The layout didn’t make much sense either: two beds but only one table and one chair, in a very small space.
Location tip: If you’re visiting Glasgow, I’d recommend staying north of the River Clyde, closer to the city centre, even if it costs a bit more. The city is easy to walk, and the Subway works well if you want to venture further out.
We wouldn’t return