BAY PALACE MAZZARO' is an upscale haven where you can soak up the sun on a private beach with sun loungers and enjoy serene beach yoga. With a free breakfast buffet, in-room WiFi, and nearby attractions like Taormina Cable Car and Greek Theatre, this hotel offers an unforgettable retreat. Guests rave about the wonderful experience.
BAY PALACE MAZZARO' puts you just a 5-minute drive from Letojanni Beach and Isola Bella. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Taormina Cable Car and Corso Umberto are within a short drive.
At a glance
DONE
Hotel size
48 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this property in advance to reserve parking.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (EUR 25 per day)
Onsite parking limited
DONE
Offsite
Beach shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
What to do
Beach shuttle (surcharge)
Hiking/biking trails nearby
Horse riding nearby
Skiing nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach shuttle (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Television in common areas
Seasonal outdoor pool
Accessibility
Tile flooring in room
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Private bathroom
Hair dryer
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Onsite venue - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 10 for children
Beach shuttle service is offered for an extra charge
Hosted evening meal costs EUR 25
Children & extra beds
Cribs/infant beds are available for EUR 20.0 per stay
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Uncovered self parking costs EUR 25 per day
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 01 to October 31
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT083097A19IDHLRI4
National rating
This property has received its official star rating from the local rating authority.
Also known as
BAY PALACE MAZZARO' Hotel
BAY PALACE MAZZARO' Taormina
BAY PALACE MAZZARO' Hotel Taormina
Frequently asked questions
Does BAY PALACE MAZZARO' offer free cancellation for a full refund?
Yes, BAY PALACE MAZZARO' does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BAY PALACE MAZZARO'?
Yes, there's a seasonal outdoor pool.
Are pets allowed at BAY PALACE MAZZARO'?
Sorry, pets aren't allowed.
Is parking offered on site at BAY PALACE MAZZARO'?
Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
What are the check-in and check-out times at BAY PALACE MAZZARO'?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at BAY PALACE MAZZARO' and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and horseback riding. BAY PALACE MAZZARO' also has a seasonal outdoor pool.
Are there restaurants at or near BAY PALACE MAZZARO'?
Yes, there's an onsite restaurant that offers Mediterranean cuisine and ocean views.
Does BAY PALACE MAZZARO' have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around BAY PALACE MAZZARO' like?
BAY PALACE MAZZARO' is a short 15-minute walk from Letojanni Beach and 17 minutes' walk from Taormina Cable Car.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
BAY PALACE MAZZARO' Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
6.6
Amenities
8.4
Staff & service
6.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Oct 8, 2025
Bay Palace is situated close to the beach with easy access up to Taormina by cable car. The views from this hotel are stunning.
Sue
Sue, 2-night trip
Verified
10/10 Exceptional
Jun 7, 2025
A great hotel for an affordable price, perfect for anyone wanting to go to the beach with easy access. The staff are very friendly and happy to help. Whilst the hotel is slightly dated it’s very clean and comfortable.
Imogen
Imogen, 7-night trip
Verified
8/10 Very good
Jul 27, 2024
Amazing sea view and family room for a few days.
Katrina
Katrina, 2-night trip
Verified
10/10 Exceptional
Sep 15, 2024
Great service from the front desk. Close to the beaches and also the gondola nearby to get to Taormina.
For beaches you can walk down to a free section called 'Grotta di Spisone', pass through the Spisona beach to get there.
Ion
Ion, 2-night trip
Verified
10/10 Exceptional
Sep 29, 2024
The property is dated, however location, cleanliness & service was very good. I was in the deluxe room ocean view, worth the extra view was amazing. Front desk reception Laura & others were very helpful, breakfast was very good & service as well ,Cleopatra & others were always very attentive.
Vittoria
Vittoria, 7-night trip
Verified
10/10 Exceptional
Aug 8, 2024
We had a great four day stay, the rooms are very spacious and we had a huge balcony with an amazing view. The staff were absolutely perfect - really nice, polite and helpful. The view from the breakfast buffet is worth it and you can get nice drinks and some food at the pool. Access to the nearby beach club was also good, but it is an extra cost. In all we loved our stay.
Yael
Yael, 4-night trip
Verified
8/10 Very good
Sep 21, 2024
Family room has the best balcony and views. Parking is very limited (5 spaces 25euros per day) so we ended up parking down the road at a private car park, free road parking is very competitive. Pool and bar is fabulous. Restaurant only serves breakfast so you have to walk down the road into Mazzarò. Good selection of places to eat.
Jane
Jane, 2-night trip
Verified
8/10 Very good
Jul 30, 2024
My husbsnd and i stayed for 6nights and enjoyed our stay at Bay Palace. The view was amazing from our room and the pool was perfect place to relax with a fabulous view.The special lunch menu was very good and very well priced. The chef was adaptable for food options as well. The staff were very helpful and welcoming. A 10 minute walk we fiund wuite a number of good few restaurant and mini market and the bus stop eas very convenient. isobella walkimf distance and a very beautiful beach to enjoy. Ww had a great time here and we would recommend Bay Palace and very reasonably priced compared to other places near by. Thank you will be bsvk one day
Christine
Christine, 6-night trip
Verified
8/10 Very good
Oct 16, 2024
The staff was super friendly and helpful. A strange but possitiv thing is that the hotel is facing east/northeast which means the hotel is not super heatet during the day/afternoon ant therefor not to warmm in the evening which can be problematic in the warm season. This is sort of smaller problem with this hotel. Nice view from most of the rooms. We had problems getting any wifi signals in the room. They are working on it we were told.
But in general we can fully recomend this hotel. We stayed in the hotel for a week mid october 2024
Kim
Kim, 7-night trip
Verified
2/10 Poor
Oct 12, 2024
Not a 4 star. Dangerous walking anywhere since it’s on a hill and curvy road with no sidewalks or shoulders. Advertised parking but we were unable to park our car on such a 45 degree uphill parallel situation that we had to back up into with only enough room for 2 cars side by side. We had to leave due to this dangerous walking area and they did not assist us with a refund of any kind. They should advertise only small cars with excellent maneuvering skills. We had to get another hotel and pay double for remaining time. No private beach as advertised. Room had months old dust everywhere. No shower head. Furniture old and dated.
The breakfast had flies all over food.
One good thing was view.
Tina V
Verified
8/10 Very good
Sep 22, 2024
This is quite a difficult review to write! In many ways we really liked this hotel, but found that the Expedia description was quite misleading.
The Positives
1) The staff, especially on the front desk, were lovely! Welcoming, polite and helpful - couldn't ask for more!
2) The pool area was great, and with great views.
3) Free breakfast, not exactly luxury, but nice to have at no extra cost.
4) Fantastic views from breakfast room, pool, outdoor deck and from sea view rooms.
5) It's good value for the area, our room was quite basic but it was a fair size, comfortable and adequately equipped with good aircon.
6) A short walk to a couple of good free beaches (but it's hilly and not ideal for young children or the elderly).
7) Getting into town by bus/cable car was relatively easy and there are some nice places to eat within walking distance.
The Negatives
1) No matter what Expedia says, this hotel is NOT on a beach, and it does NOT have its own private beach! There are plenty of paid beaches nearby, but that is an additional cost of 25 - 50 Euros per person/per day! Just as well we found the free beaches!
2) The hotel needs some TLC in places, our bathroom and toilet fixings were in need of some attention - it all worked, just looked tatty
3) Some of the other Expedia claims are a little exaggerated - there is pool bar open during the day, but no evening hotel bar for example.
Overall, I would definitely stay here again, but I would know what I was getting into next time!
Simon
Simon, 10-night trip
Verified
8/10 Very good
Aug 28, 2025
Very welcoming staff and beautiful ocean views.
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Aug 9, 2024
best stay and hotel in tamorina!! we enjoy every moment of staying here, and the staff was so lovely and helpful :-) everything we wanted for our vacation in sicily!
FIA
FIA, 7-night trip
Verified
2/10 Poor
Jul 26, 2025
The location is so inconvenient there is nothing around if you need to walk somewhere it is so unsafe you’re so close to the cars on a main road. The hotel was not worth the price. I would suggest staying closer to the cable car if you want to see Taormina any transportation will cost you 30 to 50 euro.
esterina
esterina, 2-night trip
Verified
2/10 Poor
May 4, 2025
No Palace
It was so bad we had to check out after one night.
No private beach as stated, the room smelled of sewer, the bad was hard as a rock.
Roni
Roni, 7-night trip
Verified
10/10 Exceptional
Sep 23, 2024
Good
Rodrigo
Rodrigo, 2-night trip
Verified
4/10 Fair
Sep 23, 2024
Not 4*. Bathroom shower was unusable with the shower head about 3 feet off the floor. No tea/coffee making facilities in room. No restaurant available. Poor quality table and chairs on the large balcony.
Kevin
Kevin, 7-night trip
Verified
6/10 Good
Oct 4, 2025
Schöner Ausblick auf die Küste, schöner Speisesaal. Personal mit einer Ausnahme im Restaurant sehr bemüht und freundlich.
Hotel insgesamt aus den 70er Jahren mit Bedarf an Renovierung. Ausgang direkt an der Straße ohne Gehsteig. Menüauswahl im Restaurant unzureichend. Parkplatz chaotisch und teuer, besser am zentralen Platz parken und 5 Minuten Fußweg. Frühstück im Hotel buchen, 10€ statt 25 über Expedia
Günter
Günter, 5-night trip
Verified
6/10 Good
Sep 12, 2025
Svært tilgængeligt
Udsigten er fantastisk. Det er adgangsforholdene ikke. Tro ikke på parkering er tilgængelig. Du kommer til at holde langt væk og skal gå til byen m.v. På en stærkt befærdet vej uden fortov. Vitale oplysninger mangler om tilgængelighed. Men udsigten er god. Hotellet er lettere nedslidt og restauranten middelmådig.
Peter
Peter, 6-night trip
Verified
10/10 Exceptional
Aug 5, 2025
Séjour agréable en famille proche de la plage public et des restaurants
Jean-Pierre
Jean-Pierre, 1-night trip
Verified
6/10 Good
Jul 11, 2025
Ikke et 4 stjernet hotel
Fint hotel men smuk udsigt, men ellers er der intet 4 stjernet over dette hotel. Værelserne virker lidt skrallede, dårlig morgenmad. Selv om udvalget næsten er ikke eksisterende af mad ved poolen, vil hotellets personale ikke have man tager egen mad og drikke med op på værelset.
Marianne
Marianne, 7-night trip
Verified
6/10 Good
May 29, 2025
Das Hotel ist leide ziemlich in die Jahre gekommen und müsste dringend modernisiert werde! Die Zimmer sind sehr hellhörich und Steckdosen sehr sperrlich zu finden. Die Poolbar hatte geschlossen und der alte Boden im ganzen Hotel ist nicht sehr einladen. Sehr freundlich waren dagegen die Damen an der Rezeption!
Fabian
Fabian, 2-night trip
Verified
10/10 Exceptional
May 8, 2025
Ideal taormina
Entre ville haute de taormina et la mer.
Merveilleux site.
jacques
jacques, 1-night trip
Verified
6/10 Good
Oct 21, 2024
Das Hotel ist in die Jahre gekommen. Das Parken bedeutet echten Stress.
Antje
Antje, 7-night trip
Verified
10/10 Exceptional
Oct 5, 2024
En helt fantastisk utsikt som toppade upplevelsen av boendet! För övrigt helt okej standard.