Very Disappointing Stay – Not Recommended!
Our stay at this hotel was extremely disappointing. The biggest problem was the complete water supply failure during our stay. All taps stopped working. When we complained repeatedly, the owner claimed that rain had caused water problems throughout Istanbul. However, Park Star Hotel, located just opposite, had no such problem. We had to request permission to use their toilet, and we could not even take a shower. The hotel owner provided absolutely no assistance or alternative arrangements.
Housekeeping was very poor. The rooms were not cleaned, and bedsheets and towels were not changed. The sink and washbasin did not drain properly. Complimentary water bottles were provided only on the first day.
The bed was placed against the wall, making it difficult to get in and out. The kitchen had very few utensils, and the living room had only two light bulbs, making it difficult to work in the kitchen after sunset.
Basic facilities, maintenance and customer service were extremely poor. Complaints were repeatedly ignored, and there was nobody willing to help.
I would never recommend this hotel to anyone. Think carefully before booking, as your stay could become a very stressful experience.
