Stay away from this place This is not a hotel, the property is closed, there is no front desk and no one answered the phone. The property contacted me hours before arrival and requested that I check in. I did. After that, they said that they do not have the room I booked, and could put me only in a small room with a shared bathroom. I booked a suite with a separate living room and bedroom, of course with a private bathroom. They refused to refund my money, and told the hotels.com that they would put me in the room I booked, but they kept telling me that I booked a room with a shared bathroom. Hotels.com confirmed that I booked a family suite with a private bathroom. The hotel has no one answering the calls, they have no front desk, and the door is locked. They would only allow me inside if I agreed to have a shared bathroom. I refused. Then they offered to place me in a different property they own - or turned out to be a scary tiny room, with a dirty carpet and absolutely horrible everything. In a bad area. I ran away next morning, and they still have not refunded my money. Beware of this scam