Did a quick overnight stay. Discovered that the hotel is not ADA friendly. Upon arrival, the lobby was clearly marked at the escalator. We have a member in a wheelchair, so we had to search for the elevator, which was not clearly marked and had to ask for assistance. We had requested an ADA room at the point of reservation (2 months in advance) a this was not able to be provided. One we got to our room, standard items were missing such as coffee for the coffee maker and complementary shampoo. As we headed to The Row for dinner, we discovered that it was split by stairs and provided no ramps. Oh yes, there was a self-serve lift, but it was locked. We had to search for staff to help operate it.
Not our best hotel experience.