2/10
Upon arrival the service of the employees began well, we were checked in and sent straight to dinner. The first entree that was ordered was disgusting, smelling of spoiled sauce of some sort. (We ordered the Shrimp Scampi Flatbread) It caused my partner to contract food poisoning from. Within attempts to salvage the dinner, we asked for the meal to be substituted. Following our dinner experience, we’d departed from dinner, straight to the room we’d reserved. Upon entering and inspecting our room, the water supply had been contaminated throughout the room (The pool, Toilet, Sink, Jacuzzi, Shower). Whenever we’d contacted room services, they’d claimed they would help us and resolve the issues, however we’d been left through the entire night unresolved and through the morning without being able to bathe/clean ourselves, especially when my partner was unable to clean herself from her period and unable to flush the toilet, due to the water being promptly shut off completely!! Upon checking out, there was no resolution nor an apology, not even a given response to return and no gratuity offered due to our experiences through our stay.
Nickcole
Aufenthalt von 1 Nacht
