This was without a doubt THE WORST experience I have EVER had with ANY stay (worse than the similar low-budget motel we stayed at in Roswell just before COVID, where police raided someone’s room & we had to walk past the busted door and several police vehicles to get to breakfast). So: before our flight even left Texas Sat eve (5:30p in Vegas), I called OYO Oasis to advise our flight was delayed, moving our arrival time to after the midnight check-in deadline, & inquire if late check-in was ok (2-night stay). Spoke to front desk agent, he verified my reservation details & asked how late the flight was going to be. I specifically said we were scheduled to arrive around midnight, so 12:30-1/1:30a for a Lyft to get us there, but could be later if there were further flight delays. He mumbled for a few secs before telling me that it would be ok, he would make sure a room would be available for us “no matter what”. Great! Lyft dropped us off at 1:31a and I went to check-in with night audit clerk. “We don’t have any room.” Explained details of earlier call. “You didn’t talk to me”, “I have been here all day”, “not my fault”. Tried showing proof of calls to them and OYO Corp: same replies, 0 Fs given. So my teen daughter and I were left to walk the squalid streets in fear until 5a searching for a place to stay (praise Odin for the kind mgr at Circus Circus). Had I been told no late check-in when I called, I would have cxl’d & found an alt stay. If $ is an issue, stay at the Shalimar.