First we were surprised by an unexpected charge for parking in an open lot, an option that was not explained when we booked. The bathroom door blocked the entry. The bath towels were by the sink and not the bath tub. We had to get out of the tub to get to the towels. The sink, while fancy, had the spigot in the corner making it impossible to wash our hands without getting water all over the countertop. The room was VERY small. There was nothing about the room that makes it better than Best Western, Holiday Inn or any other similar hotel, which, I would say, DO NOT CHARGE FOR PARKING. The carpet coming out of the elevator on the 3rd floor was dirty. The food was barely eatable. We were very unhappy.