6/10 – Gut
11. Mai 2025
The property itself was beautiful. The pool and the security guards were awesome. Besides that it was terrible. My family and I arrived to a dirty apartment the sheets smelled like they haven’t been washed in months. The sink had hair and the shower was clogged with hair. There was a leakage in the kitchen the washer wasn’t working. And after I sent them pictures and videos, they told me I had to pay for cleaning service. And to top it off the manager in charge was very rude. She told me if I did not pay for the cleaning service that she was going to lock me out. Just the worst customer service I’ve ever dealt with.
Hector
Hector, Familienurlaub (3 Nächte)
Von Orbitz geprüfte Gästebewertung