Asked for sheets and a vacuum clean. Went out to take care of business. When returned in evening all my belongings were in a bin? Frozen foods,medications
Leaking bags with holes.. whats this about? Don't even go through it..I did it for you..hotel hell
God bless em đ
Despite knowing there were to be 3 adults in a room tat is advertised to sleep three adults there were no linens or pillows for the pull out bed. There were no cups anywhere, we were not able to drink water.
However, the room was spotless and did not smell.
Room was very clean and looked just like the photo. They are doing renovations, so the property is partially closed. It would help if they put up some signage to indicate that they are in fact open.
To check-in to the hotel, took over 1 hour. The guy didn't know what he was doing and kept calling someone over the phone to help him. No one working there looked professional. Everything was close. No one picked up the phone. They charged us twice. No tissue, coffee in the room. I think they are under renovation and new management. The check-in process almost made us leave. Also the lobby was extremely dark.
It made 0 sense to us how insane this stay was.
We booked 3-5 days before our stay and there was no review yet... and as I'm writing thus just read the comments and I 100% align with them.
The staff... I don't think they ever even said hi or thank you. Rude AF. It took 3 people to figure out the reservation system... and multiple times they "forgot" we paid. So always asking us to pay again...
So basically this place used to be a big chain hotel... than was a shelter for people transitioning and now it seems like these people picked it up and are "remodeling" but they are trying to get ride of the INSANE stink of the place and scam you for your money. The pictures are definitively from before the shelter era.
There wasn't even a garbage in the room... I have to say it wasn't the dirtiest room ever but really I would have paid more somewhere else had we known.
It felt like the zombie apocalypse. The elevators didn't work. None of the front desk people told us where to go, where to park... It made no sense at all. I've never experienced something like this. It felt like we were the only guests in the whole place.
Again... the room wasn't like insane... but it's not worth the savings in my opinion. There is another hotel a block away... Go there.
The hotel is currently under construction and feels largely unoccupied. Unfortunately, the overall cleanliness is poor â the rooms and hallways have an unpleasant odor, and much of the furniture and the bathtub appear dirty and poorly maintained. I also noticed a few roaches during my stay. Additionally, the front desk staff were consistently unprofessional and often seemed to forget that we had already paid for our room each day. Overall, it was a very disappointing experience.