Started strong, ended rough.
Check-in was smooth and the property was clean and well-kept — genuinely looked like a nice place to stay. Unfortunately, the night went downhill fast.
A large outdoor party was going on directly outside our room on the patio, right next to the breakfast area. Before 10pm, fine. After that, not so much. Music was blasting on and off until 2am, kids were running the hallways yelling and knocking on doors past 11pm, and cars were pulling in all night like non-guests were showing up to join the party.
I called the front desk around midnight. The person who answered seemed completely unaware of what was happening — which is hard to believe since the party was literally outside the lobby windows. They said they'd ask the group to keep it down. Nothing changed.
Total sleep: about 3 hours. I drove from Illinois to North Carolina and this is not what I needed.
I get that things happen, but management needs to be present and actually handle situations like this. If you're considering this hotel, just know that a packed parking lot at night might not mean what you think it means.