Holiday Inn Express and Suites Stamford, an IHG Hotel

Friendly staff, easy check-in, very comfy room and very clean. Hotel is taking every precaution to maintain a clean enviroment to stop the spread of COVID, I felt very safe. Free full breakfast. Great place, I will be staying here again.

I only stayed at this location for one night. Overall, it was okay. The housekeeping staff needs to learn how to clean the bathroom. I wouldn’t stay there again

The front desk staff were nice except the one who check us in and told us nothing. The complimentary packaged breakfast was really BAD did. It even have milk but the Biscuits were delicious The room was a basic room I wiped EVERYTHING DOWN and used an entire can of Lysol due to Covid Fear cleaned every surface!!!! So imagine my shock to find MOUSE poop on the bedside table next to our heads. Front desk at first didn’t want to refund but called Orbitz while I was standing at front desk and they stepped in and credited me back The worst they are attached to another hotel that is closed and you have to walk though their closed lobby to get to parking lot then pay $10 to drive out! Really reallly bad

The hotel was clean. The junior suite was nice and spacious for our family with 4 kids. The only complaint is the bed mattress was not comfortable and the sofa bed was extremely uncomfortable even for young kids.

The hotel was very clean and the staff was very friendly. I do not usually sleep well in hotels but was very comfortable here. The parking is in the garage behind the neighboring hotel and the pay station is only accessible by walking through the building. We had walked around the building on the outside and I had to go all the way back around to be able to pay for parking and leave the garage.

Rooms looked nothing like the pictures and there was dried blood and stains on the pillows. Disgusting to cons

I really enjoyed the hospitality of this place, Jenna was great she let us know of all the places to go for my surprise birthday weekend ( sign of the whale rooftop) Our room was nice & clean. I will definitely be coming back here !

The stay was excellent, the front desk person at check in was 7 diamond quality customer service Also the guy when I checked out very helpful and professional awesome service overall

I will start by stating that I usually love the Holiday Inn Express and have never had a complaint. I had to check out 4 different rooms because each one had an issue and was not clean. I only settled and stayed because I had friends waiting on me and needed to get ready to meet them. In one room, the tv was actually laying in the floor and in the other, the floors were dirty with muddy foot prints (the TVs are very small too). I would expect more cleaning especially during a global pandemic. Even the elevator buttons looked like they had not been wiped down anytime recently. The room I settled with was very hot and even lowering the A/C as much as I could did not help. Parking is very important me as I travel alone often and it would have been nice to know that it is about a 3-5 min walk to the parking garage. It was free to park though. A positive was that the staff was very kind and helpful. I think more efforts need to be made to ensure cleanliness and ensure that rooms are in working order before checking in. Oh, and be sure to bring your wall charger because they don’t have usb charger ports on wall sockets.

Stayed after a wedding. The woman at the front desk was very nice. Room was clean. The bed was very comfortable. Will stay again.