Positives:
Convenient location
Well-equipped workspace in the lobby
Beautiful view from our room
Courteous check-in staff member
Efficient heating system
TV with YouTube and Netflix access
Reliable Wi-Fi
Room had a charming layout
Free umbrellas available for guest use
Negatives:
* Towel Policy: We were warned that makeup stains on towels would result in a fine. This policy felt unfair and stressful, especially since makeup use isn’t limited to women and even thorough cleansing can leave faint traces. White towels only exacerbate this issue.
* Staff Presence: The hotel staff was rarely available. We encountered just three employees during our stay, and they were not approachable. Upon arrival, the front desk was empty due to the “cleaning period” (11:00 AM - 3:00 PM or 1:00 PM - 3:00 PM). A phone number was provided for emergencies, but as tourists, we couldn’t make local calls.
* No Elevator to the 8th Floor: We stayed in a VIP room on the 8th floor, but there was no elevator access—a major inconvenience given the size of the room, which could accommodate up to eight people. Carrying heavy luggage up narrow, winding stairs without assistance was exhausting.
* Bathroom Issues: The shower and toilet were combined in a cramped space, with yellow-stained grout.
* Dirty Walls: The walls were visibly stained, which detracted from the room's overall appearance.
* Hazardous Room Design: The room appeared to be a converted attic, with low, drywall-covered beams that posed a tripping
