6/10
The hotel itself is beautiful and our room, 608, had a spectacular view and was very nice. The location is great if you want to be near the marina / activity. The food was very good. The gym is small. We did not eat at the rooftop restaurant because it was outrageously expensive. The pool is definitely a party atmosphere. We were at the resort during the week so it was quieter Mon - Wed but Thursday it was getting much busier and we heard Fri, Sat and Sun are crazy, so be prepared / warned.
The main issue was the service. We had airport transfers as part of our package but no one told us we needed to schedule them 24 hours in advance, so we were unable to use either which cost us an extra $150 or so. This should have been mentioned at check-in. The drinks are OUTRAGEOUSLY expensive and the staff only cares about the "bottle service" crowds at the pool club. If someone in your party does not drink (my wife) they charge a absurd amount for water at the pool. A bad cocktail is 400 pesos, beer is 230 pesos and water is 200 or more, and that is before tip. The price of the drinks is the major reason for the low rating. If you are going to charge that much for a drink, don't use the watered down Tequila and make it a good drink. For some reason, they would also not leave a tab open. So every time I needed to order they closed it out at the pool bar.
If you want the party scene and have not issues with expensive bad drinks, this is for you.
Brian
Viaggio di 4 notti