Kai Zanzibar is a beautiful property with stunning accommodation and an excellent breakfast each morning. The local staff were warm, welcoming, and worked incredibly hard to make our stay enjoyable.
Unfortunately, a few things let it down. We were surprised to find that no alcohol is served, and we found the dinner menu expensive for the quality. The coffee machine was also out of service for our entire stay. There was also quite a lot of noise from around 5am each morning, which made it difficult to sleep.
The overall atmosphere also wasn’t quite what we had expected. Although the management team were often around the property, there was very little interaction with guests, and we witnessed a few occasions where members of management spoke to the local staff in a way that left us feeling uncomfortable.
The property itself is beautiful, and the local staff are a real credit to the hotel. While there were many positives to our stay, the overall experience didn’t quite live up to our expectations.