2/10 Scadente
28 aprile 2026
I booked this hotel for the wrong weekend on accident as I was coming into town for a medical procedure. I contacted them immediately to try to rectify the situation. They refused to refund the trip or even rebook it for a different weekend. Their response was for me to go ahead and book another weekend and once they saw that I had an another weekend booked they would refund the original. They didn’t have any availability for the weekend that I needed for my procedure and I wasn’t going to book a second weekend and then wait to be reimbursed. We intentionally try to use boutique hotels and things and often recommend them to friends. I understand policies exist but I was very surprised that what seems to be a newer place would respond in this manner.
Ashley
Ashley, viaggio di 2 notti
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