We had a wonderful stay and were extremely happy with both the location and the facilities at the hotel.
The room was spacious, comfortable and very well equipped. We especially appreciated the free self-service laundry room. The complimentary water and soft drinks were also replenished every day, which was a lovely touch.
The breakfast was very good, and we were pleasantly surprised that the hotel even offered complimentary noodles in the evening.
What really made our stay special, however, was the staff. Everyone we met, both in housekeeping and at reception, was incredibly friendly, welcoming and helpful.
A special thank you to 橙子, who was exceptionally kind and service-minded. We had many questions about Shanghai, including sightseeing, shopping, transportation and bookings, and she was always happy to help us with a smile. One day, when we wanted to go to the cinema, she looked up the cinema and its location for us, showed us how to book the tickets, and explained how to get there either on foot or by taxi using the local apps. This kind of personal assistance made exploring Shanghai so much easier for us.
Overall, we had a fantastic experience and would highly recommend this hotel. The combination of a great location, spacious and well-equipped rooms, excellent facilities and, above all, such genuinely helpful and friendly staff made our stay in Shanghai particularly enjoyable.
We would happily stay he