The main draw for this hotel is the location — it’s right in front of the beach and strategically located in the town of Santa Maria close to everything. The property and the rooms were fair, the grounds were kept reasonably well, like a 3.5/5 rating. The staff at reception had no personality at all, strange for being in front of the hospitality business. No one said good morning to me for the whole 3 days.
One strange thing happened — I bring my own special soap as my skin is sensitive to most but the housekeeper just took the soap after the first day, like it was her souvenir. I checked with the front desk and they returned the soap to me immediately. From then on, I brought everything of any importance (medicine, unique toiletries) with me all the time.
Finally, after the first night of 3, housekeeping stopped giving me new towels. At that point, it would have been too much of a bother to complain.
They have a huge, long infinity pool in the property which is a nice feature even though there were areas where the plastic liner was bubbling off.
Overall, fair hotel, great location, great pool, so-so experience, and don’t leave anything valuable in the room (they had a security box but it wasn’t working and who would think of leaving one’s personal soap in there???