4/10 Discreto
15 ottobre 2025
Excellent place, but!
Reception was good, room was good apart from the view of the roof right outside the window. Liked the options for dining though never got the chance to enjoy it after the first late lunch on arrival. My wife was ill with food poisoning! I was ok but i had a different meal.
She spent the rest of the day and night sick in bed. We asked if we could have a refund for the second night as I needed to take her home. The reception were great and were happy to refund. Unfortunately it hasnt happened. They did put £103.96 into our bank, but had already taken £100 for the card and purchases plus £47.46 for the lunch, then took another £147.46 from our card. We are now 7 days, the 100 and the 46 have now gone so all is square but no refund for the second night.
Keith
Keith, viaggio di 2 notti
Recensione degli ospiti Hotels.com verificata