On arrival I was told that the kitchen wasn't open that night and I could get something to eat locally, I asked for a VAT receipt and was told I'd get that in the morning. I went doen for breakfast (which I'd paid for) in the morning, to find that everywhere was locked up. I tried again later and it was still locked up. I tried again at 8:30 and a couple of guys were there and they told me that they only open at 10am, despite their website saying that they open at 7am. I was working and needed to be on site, nearby for 9am so I left. I received an emailed receipt later in the day, the rate included breakfast! The internet didn't work, there was no kettle in the room (there was a coffee machine) and you had to move furniture to get to a plug point to charge your phone etc.