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The Railway Hotel

4.0 star property
Riverfront inn in Hexham with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for The Railway Hotel

Family Room | Individually decorated, individually furnished, blackout drapes
Family Room | Individually decorated, individually furnished, blackout drapes
Family Room | Individually decorated, individually furnished, blackout drapes
Reception
Exterior
Nestled by the river, The Railway Hotel is a charming retreat offering free cooked-to-order breakfast and a daily manager's reception. Warm up by the lobby fireplace or unwind on the terrace with WiFi at your fingertips.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Terrace
  • Lobby fireplace
  • ATM/banking services
  • Picnic area
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free parking nearby

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room (The Ratcliffe)

Individually decorated, individually furnished, blackout drapes

Room (The Ratcliffe)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 391 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The John Martin)

Individually decorated, individually furnished, blackout drapes

Room (The John Martin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 391 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Individually decorated, individually furnished, blackout drapes

Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (The Cookson)

Individually decorated, individually furnished, blackout drapes

Room (The Cookson)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, blackout drapes

Superior Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Day bed
  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Day bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Property grounds

Anchor Hotel

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
7.8 out of 10, Good, 314 reviews
$93 nightly
The price is $112
Nov 28 - Nov 29
Total with taxes and fees
Anchor Hotel
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About the neighborhood

Map
Church Street, Haydon Bridge, Hexham, England, NE47 6JG

What's nearby

  • Housesteads Fort and Museum - Hadrian's Wall - 8 min drive - 10.9 km
  • De Vere Slaley Hall Spa - 9 min drive - 11.4 km
  • Vindolanda - 10 min drive - 12.4 km
  • Hexham Abbey - 10 min drive - 12.4 km
  • Housesteads Roman Fort - 14 min drive - 12.4 km

Getting around

  • Carlisle (CAX) - 32 min drive
  • Newcastle Intl. Airport (NCL) - 33 min drive
  • Haydon Bridge Station - 2 min walk
  • Bardon Mill Station - 6 min drive
  • Hexham Station - 9 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪The Sill Café - ‬9 min drive
  • ‪Hjem - ‬10 min drive
  • ‪Dipton Mill Inn - ‬15 min drive
  • ‪The Hadrian Hotel - ‬10 min drive

About this property

The Railway Hotel

Located near a train station, The Railway Hotel is a great choice for a stay in Hexham. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 5 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 10 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1675
  • ATM/banking
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in room
  • Smooth flooring in room
  • Thin carpet in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 45.0 per night

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Masks are required in public areas for unvaccinated guests.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Railway Hotel Haydon Bridge
Railway Haydon Bridge
Railway Hotel Hexham
The Railway Hotel Inn
The Railway Hotel Hexham
The Railway Hotel Inn Hexham

Frequently asked questions

Does The Railway Hotel offer free cancellation for a full refund?

Yes, The Railway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Railway Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Railway Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Railway Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at The Railway Hotel and nearby?

Have fun with nearby activities like cycling, fishing, and hiking. The Railway Hotel also has a picnic area.

Are there restaurants at or near The Railway Hotel?

Yes, there's an onsite restaurant.

What's the area around The Railway Hotel like?

The Railway Hotel is located by the river, a short 2-minute walk from Haydon Bridge Station and 5 minutes' walk from Segedunum.

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The Railway Hotel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Breakfast
Location
Bed

What guests liked

  • Breakfast was consistently described as very nice, filling, and excellent. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Brilliant stay: - location - friendliness - value - food
gary, 5-night trip

8/10 Very good

Good quality hotel

Very friendly staff, excellent food and great location to visit Hadrian’s Wall.
C Y, 2-night trip

6/10 Good

Misleading

The "hotel" has closed. The base of the bed was very wobbly, how I imagine a waterbed might feel. The eco-toilet was very loud.
Sheila, 1-night trip

10/10 Exceptional

A fabulous place to stay. Very friendly and welcoming. Staff were extremely helpful. The food was incredible!!! Great location. Very clean and comfortable. Would definitely stay again.
Anthony, 1-night trip

10/10 Exceptional

Friendly staff
Peter, 2-night trip

10/10 Exceptional

Great

Stayed for a couple of nights, very friendly and attentive staff and everything was exactly as detailed. Also had breakfast which was very nice. Would stay here again if I am in the area
Alan, 2-night trip

8/10 Very good

Room was small but very clean and tidy. Food was fabulous. Staff were efficient and friendly
2-night trip

6/10 Good

Inconsiderate guests and poor customer service.

The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
Inconsiderate guests using the kitchen area for bike storage.
Robert, 1-night trip

6/10 Good

It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
Sheena, 1-night trip

10/10 Exceptional

Cosy stay

Lovely hotel/ pub in Hayden Bridge, Staff really friendly and welcoming . I ordered an omelette for breakfast - just the best👍👍 I paid £10 extra for an upgrade / a beautiful light and airy apartment. Thoroughly recommend . Thank you
Debbie, 1-night trip

2/10 Poor

Poor experience and no response to complaints

Similar commination problems with owner as others have reported. No info on how to access room (pub next door helped even though they have nothing to do with the hotel anymore despite the photos). Owner said txt had ben sent but had left phone at home so couldn’t say who she’d sent it to. After stay, no response to complaints after several attempts to contact requesting refund (saying she cannot read Hotels.com messages when they contacted her). Complaints were: 1. Toilet seat fell off toilet – not attached to unit 2. Water bottle stopper had mould growing in it 3. Breakfast – make it yourself but nowhere to eat it (no table / chair in room and tiny communal table in room where ingredients stored 4. Flies flew out of breakfast fridge when opened 5. Bed mattress old and worn out 6. WiFi inoperable How can she run a business like this? Stay somewhere else.
Alain, 1-night trip

8/10 Very good

Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
Jeff, 2-night trip

2/10 Poor

This property is not in Hexham. I drove around for hours looking for it and finally went some place else. The directions placing in Hexham are a LIE!
jeffrey, 2-night trip

10/10 Exceptional

Easy check in/check out, Host very friendly and couldnt be more helpful. Comfortable and clean.
1-night trip

10/10 Exceptional

Great stay

Stayed there several times, peace smd quiet
Kelvin, 1-night trip

10/10 Exceptional

Quiet and friendly. Lovely weekend stay.
Lisa, 2-night trip

10/10 Exceptional

Excellent stay

Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
Kelvin, 1-night trip

10/10 Exceptional

was good for access to Hadrians Wall which was the reason we stayed there.
Catherine, 2-night trip

6/10 Good

The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
Donna, 1-night trip

10/10 Exceptional

Very comfortable and staff were friendly and helpful, breakfast was excellent
Geoffrey, 3-night trip

8/10 Very good

Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
Judith, 4-night trip

10/10 Exceptional

Good stay

Disappointed that the bed was not a king size as stated. Also no pizzas this time as they were brilliant last time we stayed.
Linda, 1-night trip

2/10 Poor

No parking, tiny bathroom, very unwelcoming

The details on the Hotel.com website stated "parking available" which usually indicates a hotel managed car park, unfortunately the parking was on the road. I would advise future guests not to park under the trees otherwise your car will be covered in sap. Additionally, the website stated pay at the hotel where a receipt / invoice will be given, unfortunately, the hotel do not appear to be aware of this as they took the money from my card without me present and on check out could not provide me with a VAT receipt. Business travellers need to be aware of this for expenses. For the price of the room I would expect a bigger bathroom, this one was basically toilet wide, a tiny sink impossible to wash in without flooding the floor, with a shower that does not drain very well and when the toilet is flushed water comes up the shower drain! I would have reported this issue but the person in charge of hospitality probably needs some customer service training as they were extremely off hand and unhelpful. After a very long and tiring journey a nice welcome, without a dog jumping up at you, would be nice. I must admit I was also unprofessional with my dealings with them, but a calm non-passive aggressive response from them may have helped diffuse the situation. Thanks
2-night trip

10/10 Exceptional

Great town setting
John, 1-night trip

10/10 Exceptional

We had the best stay at the Railway Hotel because the staff was so friendly and attentive to our needs. If you’re wanting a great English Bed and Breakfast you do not want to miss this opportunity!