They are the best, make you feel like you are part of a family. I took one of their tours, that included car, guide in Spanish, and a perfect organized everyday, including my tours on Luxor and Alexandria they arrange everything, even the transportation from Giza to Alexandria and back, the driver and the guide are very kind and make you feel safe. I was with my family of 7 people and the car were big enough to make everyone comfortable. The hotel rooms are big with balcony and a beautiful view to the pyramids. The restaurant is excellent with many local food and also comfort food, it also has a excellent view to the pyramids.