The building is old and it is a partner of sonesta, I have stayed at sonesta hotels before and this one is nothing like sonesta hotels, super old, dirty, not family friendly could not let me child crawl because there was bugs on floor.
The hotel is not as advertised. I realize this is a basic hotel and that is why the rates are cheaper, but it advertises an onsite restaurant, in-room hair dryer, in-room iron and had none of these things. Also, there is no sign on the exterior of the building, so we had trouble finding it.
After the first night, we were unhappy with the condition of the room, which had fairly severe water damage and smelled so we decided it wasn't worth staying the additional 2 days we had booked. The hotel refused to refund the 2 nights we didn't stay, even though they did not hold up to their end of the bargin.
A budget hotel that exceeded all my expectations with amenities much, much better than some other hotels that charge radically more for the night stay. I definitely recommend it.
Decent hotel but they seem to have a problem with a homeless populous outside in the wooded area. They come in and eat breakfast unchecked. So much so that the food they eat isnt even replaced. Once yogurt is gone it isnt replaced. I think they only put out 6 for the day. Breakfast was a bummer but the staff and my stay were great otherwise.
Sonesta refunded my $100 room deposit to another guest, they know they made a mistake, but will not correct it. I have emailed Customer Service, they said some one would contact me to resolve the issue, but no contact or refund. Be very careful paying for your room deposit at this hotel!
The kid at the front desk was more about his phone than the guest. I went without tv because he could not do anything about it. The pool area was so hot the kids could only swim for about 15-30 mins. Worst place we have stayed at during our trip of 32 days on the road for the summer cross country with the grands.
It was horrible. The chwck in guy on duty was absolutely horrible and rude. I will never go back. Ants in the bed, ice machine broken, pictures make it look better then it is
Wasn't properly greeted in fact was pretty much ignored during the checking process. There are better options for hotels in this area this place is sketchy af.
It's right next to the highway so you get traffic noise 24 hours a day, Staff is uncaring and unfriendly, In the entire place smells bad.
We were in Texas for family outing. Towels were not readily available when necessary. Laundry Facility out of order. Pool was not cleaned (bugs floating on surface on inside pool). All exercise not accessible (we had to wait to use the treadmill).