The âluxuryâ mattress had a huge divet in it.
Room needs a good wall scrubbing and fresh paint. Carpets need to be cleaned.
Tub surround was badly repaired in a few places.
Will not be doing a return visit there
On first appearance and arriving late, the parking lot was not welcoming. There were non-tenants standing around vehicles, garbage under stairwells and needles on ground that should have been removed. The positive is that the rooms were clean, beds and pillows comfortable and the staff was very pleasant.
The one good thing I can say is we asked for our sheets to be changed because they were stained and we left for a couple of hours and it was done when we got back. Sheets were then clean and stain free.
Unfortunately this motel needs A LOT of updating and cleaning, the list is long. They should also put chairs outside so you can sit outside your room.
I would not stay here again.
Hotel was clean and definitely the best value in town. Beds were a bit firm and pillows werenât terrific but we saved hundreds of dollars staying here for a rugby tournament as all other hotels were gouging with exorbitant fees. Hotel is a bit rundown and no frills but I would definitely recommend it!!
Both the beds had stains. We moved the bedside table and found food, garbage, a pill and a syringe. The fridge wasnât working. You couldnât adjust the temperature in room. The bathroom was old and patched looking. The room also had a strong door ? Smoke
This is an older motel, but the room was clean, the bed comfortable, it had a fridge for our beer and wine, and the staff were great. We only needed a place to sleep, not vacation...price was perfect for what we required.
Dirty with a strong cigarette smell in the room. Towels also had cigarette burns in them and were generally filthy. All that for 115$/ night is outrageous
the room looked like it was renovated by a 4 year old. bathroom door did not close. long black hairs on the wall left behind from the cleaners. only one bath sheet supplied as well as one hand towel. towels looked like they had not been washed and one bed looked like it was slept in. cigarette butts all over the sidewalk. disgusting!
People staying at the hotel tried stealing my clothes and Walmart groceries while I was getting a key. Luckily my boyfriend was sitting in the car and the thieves didnât notice him until he hopped out when they tried to steal it the night before I went to walk, my dog returned to the hotel to find Lethbridge city police has surrounded the whole place. I wasnât allowed to enter my room for about an hour and a half in cold and once I did, I was told I couldnât leave my room. this all started happening about midnight till early the next day all I could hear is cops on megaphones trying to arrest people from the room that was trying to steal my food the next day, so these are the kind of people they allowed to stay at the room after the cops came. They were still allowed to reside there so I would approach with caution.
The room was cold, unclean and had an unsafe lamp plugged in with poor lighting. We didnât have anyone come to restock towels or empty garbage. We had to ask for clean towels and were only given 1 when there were 2 of us using the room. We donât plan to stay there ever again and wonât recommend it to others.