Very clean room, nice size, kitchen is full equiped, staff is helpfull, unfortunately breakfast not included We did not taste it, woke up too late! Bed was too comfy
Our tourist tax was charged double and the manager didn't want to help us. We had to pay it twice or we wouldn't get into the room and no refund. Manager was very unfriendly and misanthropic. Parking was also unavailable until 3PM, although there were still lots of available spots, as only 5 rooms were booked (with a reason...). So don't book this to visit Constanz over the weekend as it won't have any use. The living room only had one one-person couch, although being a 2-people bedroom... The hotel was really arranged so that you wouldn't have any way to come into contact with anyone of the staff. The front desk is even hidden behind a fake wall, except for during breakfast hours. Feels like it's run by robots. Even other guests were laughing at how weird it feels and how terrible the management is. The phone number and doorbell stay also totally unanswered. For the rest, the rooms were clean and good looking, breakfast was also good and the breakfast staff was very friendly, but for the reasons mentioned above, I wouldn't recommend it to anyone.
Sauna advertising misleading, there was only limited sauna availability and it was needed to book unlike normal hotel where you just go to sauna on its opening hours. Having sauna was the only reason to book the locale. There is no staff support in evening, no way to contact a person in case of issues. Check in purely electronic which again is not informed before doing the hotel booking. Advice to avoid the place, there are better services available