My review is going to break out into two parts
This was a tale of two experiences with Rivet Stays. We were traveling from out of town to watch a World Cup Game. This location (Fort York Blvd) was right next to the stadium but the room itself was a disaster. We arrived to see a room with various dehumidifying fans running, bags of linens in a closet, an AC unit that did not work and a STRONG odour of marijuana in the air. Arriving before a 7pm kick off I spent about an hour on hold with someone from RivetStays. As helpful as they were I was reaching my exasperation point ready to cancel the stay at this particular building.
They offered an equivalent room at another building they managed on Jarvis. The building on Jarvis was LIGHT YEARS better than what was at Fort York. The room was clean, the concierge was helpful and everything worked in the room.
In conclusion, would I stay at the Fort York location again? ABSOLUTELY NOT. Would I consider any other property they have? Maybe. But it seems your luck of the draw is subject to chance, and I do not think I could repeat the risk in the future. Shout out to the staff for working with me to remedy the situation, but it definitely soured my experience. At least Ghana beat Panama though. . .